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My daughter and I arrived at your Louisville, KY Hurstboune/Ferncreek location at approximately 7:30pm.Per the location hours, the school closed at 9:30pm.

We sat for an hour and several of the staff( including the instructor) were standing around looking at their phones....

see attached pic...This was our first time and last time at this location...Most definitely the worst experience we have ever had...

Reason of review: Poor customer service.

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