Ballymena, Northern Ireland
Not resolved
1.8
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Equipment Quality
Location
Price Affordability
Product or Service Quality
Reliability
Scholarship, Grants and Programs
Staff
Value for money
Website
0 comments

My daughter (who has some health issues) enrolled with the understanding that if she had to withdraw from the school she could do so under no penalties if she did it before she clocked in 90 hours of classroom time. She would only have to pay for the equipment that she recieved and the $100.00 withdrawal fee.

Before she put in a full 25 hours of class time she decided that it was too much for her and that she needed to withdraw. We tried to speak with the student advisor and her teacher about leaving but they would not hear any of it and kept pushing her off and pretty much telling her that she was fine when she clearly wasn't. After three days she was finally able to speak to the head of admissions for the school and was told that she would only owe the school about $600.00 in total and that they would send her the bill.

So after a month and a half of not receiving anything in the mail she managed to yet again track down the head of admissions only to be told that she owed the school over $3000.00

After much discussion the woman then decided that she would deduct $1000.00 from the bill. Then we spent over 3 hours trying to reach someone in the corporate office (with no success and I had to actually go send them a message on Facebook of all places) the woman decided to take another $500.00 from the bill which still left it at a ridiculous price of over $1500.00

She was charged $600.00 for her kit and iPad (Keep in mind her kit contained a mannequin head, stand, hairbrush, comb and six hair clips).

We were able to go online and find everything that she received in her kit including the iPad, all brand new (and the mani head was even better then the one she received) for a total of $352.00, this also includes the $100.00 withdrawal fee.

So hopefully this warns people about how things are run at Empire because its a joke. I owed less money then that after having to leave an actual college that I attended for two years while working on a bachelors degree.

I'm only posting this here in the hope that if I make enough waves someone in the corporate office will finally take notice and actually return a phone call so that some form of resolution can be made.

This reviewer shared experience about "poor customer relations, pricing, withdrawal policies etc." and wants this business to issue a partial refund as the author lost $1518. havenceles is overall dissatisfied with Empire Beauty School. The most disappointing about empire beauty school customer care at Empire Beauty School was quality of education, billing practices and customer service , but reviewer liked students. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Empire Beauty School.

Check out the best and the worst companies in Education category for more informed decision or compare Empire Beauty School to other companies on our site.

Had an Experience with Empire Beauty School?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Rich Dad Education -  Rich Dad free options webinar Rich Dad Education "The first webinar I thought was very good. The Rich Dad free options webinar. The teacher talked about using a software called ivest. https://www.ivestplus.com/. showed us how to use it..." Read more Philip Merrill College Of Journalism - Bad Journalism School that Deceives all Undergraduate Broadcast Journalism Students and Minorities of an Opportunity Philip Merrill College Of Journalism " I am writing to you today as I wish to provide a formal complaint about the undergraduate broadcast journalism program at the University of Maryland‘s Philip Merrill College of..." Read more Institute For Integrative Nutrition - What to know before you consider enrolling - Exploited by IIN, Alumni Institute For Integrative Nutrition "1. "Free" website: They offer a free website where IIN information is at and you can personalize it but can't erase anything from it. Later on they decided to "partner"..." Read more Curriculum Associates - Iready is full of crock Curriculum Associates "Iready is a website that is "educational" for children. Not true! This website is just an excuse to make money as the website is very glitchy and VERY poorly made!..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more