I was appalled by the way Empire Beauty School in Boston, Ma located on 30 West Street was run. I would never return there again.
I was told there would be an hour and a half wait, then was made to wait FIVE HOURS. they sent multiple people home because "they didn't have time to do their hair" even though they had been waiting just as long as i had. they FINALLY call me over and the woman tells me they are doing highlights and not my whole head because SHE DOESN'T HAVE TIME.
five hours of waiting. FIVE HOURS. and you tell me you don't have time? and then she was rude and also yelled at a little girl while she was doing her hairÂ in betweenÂ mine. there is a huge splotch of blonde in the middle of my head.
i had to pay $25 for what i didnt want and waited way too long for because THEY couldn't understand that they are total idiots. on top of this, emma got her nails done after the same five hour interval. HA! done. all they did was file them and put lotion on.
they are uneven. needless to say i DID NOT tip the girl and made sure to tell them what I thought of their facility and that they should teach their students how to speak to customers with respect and how to run a business properly.